Refund policy
Returns, Replacement & Refund Policy
At Happy Guilt, we take great care in packaging and delivering our products safely and hygienically.
Since our products are consumable food items, all purchases are generally non-returnable and non-refundable.
Return Eligibility
Returns are accepted only within 2 days of delivery and only in cases where:
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The product received is damaged during shipment
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The wrong product was delivered
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The package arrived in a defective condition
To request support, please contact us at:
with:
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Your order number
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Photos of the package/product
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A clear unboxing video from the moment the sealed package is opened
Please note:
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Claims without proper unboxing video proof may not be eligible for replacement.
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The customer is responsible for return shipping charges wherever applicable.
Replacement Policy
If the issue is verified by our team, we will provide a replacement unit at no additional cost.
We do not provide monetary refunds for food products.
Refund Policy
As Happy Guilt products are food consumables, we do not offer refunds once the order has been delivered.
Approved claims for damaged or incorrect items will be resolved through replacement only.
Restocking Fee
If a return is exceptionally approved under special circumstances, a 99% restocking fee will apply.
Non-Returnable Items
The following items are not eligible for return or refund:
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Opened or consumed products
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Final sale items
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Products without original packaging
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Orders without proof of purchase
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Claims raised after 2 days of delivery
Final Sale Items
All discounted, promotional, clearance, and final sale products are non-returnable and non-refundable.
Contact Us
For any concerns regarding your order, please contact: